Large Classes: A Teaching Guide
Improving Teaching Through Student Feedback
Classroom assessment involves students and
faculty in the evaluation of teaching and learning for the purpose of ongoing
improvement Assessments may elicit student responses to questions related to the
course content or focus on the instructor's effectiveness.
Student Management Team
The student management team (SMT) is a group of
students who volunteer to meet on a regular basis with the instructor outside of
class time to discuss issues related to the class. In a sense, the team is the
class's representative to the instructor. The team can raise issues or concerns
of students about any problems related to the course and can work with him or
her to find solutions or compromises to problems that may come up. The feedback
from the SMT can be used to improve the course. (See the CTE booklet on Student
Management Teams for details.)
In-Class Assessments
A familiar in-class assessment is the pop quiz.
These quizzes can be used as "curve busters," opportunities for students to earn
extra points and improve their grades by answering questions correctly. Pop
quizzes are unannounced and can be given at the beginning or end of the class.
The idea is to reward those students who are following and not to punish those
who are not. Focused listing is a technique that can be used to determine what
learners recall as the most important points related to a particular topic.
Instructors select a topic recently covered in class and describe it in a word
or short phrase. Students write the word or short phrase on a piece of paper.
Then, after limiting the time allotted for the exercise or the number of
responses, the students and the instructor list important words or phrases that
relate to the heading. The class can study these lists and point out areas of
difference between theirs and the instructor's. Teacher-designed mini evaluation
forms, containing three to five questions, provide student feedback on aspects
of teaching the instructor considers important. The questions should relate
closely to instructional goals for the class; responses should be as multiple
choice, scale or short fill-in answers. The evaluation form should be carefully
worded to collect constructive feedback, and students should complete them
anonymously. (See, for example, the One-Minute Paper in Appendix B.) At any
point around the middle of a semester, distribute an anonymous Mid-Point Student
Feedback Form to collect student perceptions of the effectiveness of the class.
(See Mid Point form, Appendix C.) Use the results to guide any changes or
improvements you can make to respond to students' expressed needs. In using this
and any other classroom assessment technique, it is very important to share a
summary of results and what you learned from them with the students. Even when
you can't or shouldn't change things, it really helps to explain why. Students
respond well to being seriously included in improvement efforts. For
descriptions of other writing assessments, see the section on Writing in
Lectures. For more information on assessment and feedback techniques, see CTE's
Resource Packet on Assessment and Feedback and Cross, K. P. and Angelo, T. A.
Classroom assessment techniques: A handbook for faculty. Ann Arbor, MI: National
Center for Research to Improve Post secondary Teaching and Learning, 1988..
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